APPLICATION OF SIKUAT IN HEALTH SERVICES AT PUSKESMAS CANDI DISTRICT SIDOARJO REGENCY
Downloads
General Background: The integration of technology in healthcare systems has become essential for improving service efficiency and quality. Health information systems, like the SiKuat application, are increasingly being adopted in public health centers to enhance healthcare delivery. Specific Background: The SiKuat application is a health information system developed to streamline healthcare services at public health centers. However, its effectiveness in practice, particularly in resource-constrained settings like the Candi District Public Health Center, remains under-explored. Knowledge Gap: Despite its potential, there is limited research on the real-world challenges and benefits associated with the implementation of SiKuat in public health centers, especially concerning technical infrastructure and human resource limitations. Aims: This study aims to analyze the implementation and impact of the SiKuat application in healthcare services at the Candi District Public Health Center, Sidoarjo Regency. Results: The study found that the SiKuat application positively impacted healthcare services by improving patient data access, medication stock monitoring, and medical record accuracy. It also facilitated more organized administrative management. However, challenges such as a lack of skilled personnel and occasional technical disruptions were observed. Novelty: This research contributes new insights into the practical application of the SiKuat system, particularly in terms of its impact on operational efficiency and the barriers to its full utilization in a public health center setting. Implications: The findings suggest that while SiKuat has the potential to improve healthcare services, successful implementation requires ongoing training for healthcare staff and infrastructure improvements to overcome the existing challenges.
Undang-Undang Republik Indonesia Nomor 25 Tahun 2009 Tentang Pelayanan Publik. 2009.
P. Maolana, T. F. A. Maruao, A. Hidayani, C. S. Wijaya, and F. Ardiansyah, “Penerapan Inovasi Pelayanan PubliK GO-DOK Di Kota Tasikmalaya,” Minist. J. Birokrasi dan Pemerintah. Drh., vol. 2, no. 1, pp. 22–28, 2020, doi: 10.15575/jbpd.v2i1.8022.
A. Dwiyanto, Mewujudkan Good Governance Melalui Pelayanan Publik. Yogyakarta: UGM PRESS, 2021.
A. A. Bouty, M. H. Koniyo, and D. Novian, “Evaluasi Sistem Pemerintahan Berbasis Elektronik Menggunakan E-Government Maturity Model (Kasus di Pemerintah Kota Gorontalo),” J. Penelit. Komun. Dan Opini Publik, vol. 23, no. 1, 2019, doi: 10.33299/jpkop.23.1.1758.
Instruksi Presiden Nomor 3 Tahun 2003 Tentang Kebijakan dan Strategi Nasional Pengembangan E-Government. 2003.
D. Susianto, E. Ridhawati, and S. Sucipto, “Implementasi E-Government Berbasis Android Untuk Meningkatkan Pelayanan Publik,” J. Al-AZHAR Indones. SERI SAINS DAN Teknol., vol. 7, no. 3, p. 179, 2022, doi: 10.36722/sst.v7i3.1143.
Peraturan Presiden Nomor 95, “Peraturan Presiden Nomor 95 Tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik,” Menteri Hukum Dan Hak Asasi Manusia Republik Indonesia. p. 110, 2018.
A. Sutrisno, Sujianto, and H. As’ari, “Evaluasi penerapan e-government di lingkungan Pemerintah Kabupaten Bengkalis,” J. Community Res. Serv., vol. 7, no. 1, pp. 13–23, 2019, doi: 10.24114/jcrs.v7i1.40319.
P. Santosa, Administrasi Publik: Teori dan Aplikasi Good Governance. PT Refika Aditama, 2008.
Undang Undang Republik Indonesia Nomor 23 Tahun 2014 Tentang Pemerintah Daerah. 2014.
C. Bérut and S. Saurugger, “Digital technologies as a response to healthcare system crises: agenda-setting of digital health policies in France,” French Polit., vol. 21, no. 3, pp. 227–248, 2023, doi: 10.1057/s41253-023-00223-2.
A. Z. Al Meslamani, “Technical and regulatory challenges of digital health implementation in developing countries,” J. Med. Econ., vol. 26, no. 1, pp. 1057–1060, 2023, doi: 10.1080/13696998.2023.2249757.
R. Rachman and R. A. Ridwan, Penerapan E-Government Dalam Mendukung Transparansi Dan Akuntabilitas Pemerintah Daerah Kabupaten Polewali Mandar, vol. 10, no. 4. Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 2023. doi: 10.37606/publik.v10i4.1009.
Kartika Setianingrum, H. I Nyoman Sumaryadi, and Ella Wargadinata, “Penerapan E-Government Dalam Meningkatkan Kualitas Pelayanan Publik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bandung Provinsi Jawa Barat,” VISIONER J. Pemerintah. Drh. di Indones., vol. 12, no. 4, pp. 843–854, 2021, doi: 10.54783/jv.v12i4.344.
V. Wirawan, “Penerapan E-Government dalam Menyongsong Era Revolusi Industri 4.0 Kontemporer di Indonesia,” J. Penegakan Huk. dan Keadilan, vol. 1, no. 1, pp. 1–16, 2020, doi: 10.18196/jphk.1101.
Play.google.com, “Rating dan Ulasan Untuk Ponsel Pada Aplikasi siKuat.” 2024. [Online]. Available: https://play.google.com/store/apps/details?id=co.id.natusi.sikda&hl=id&gl=US
D. F. A. Rahmawati and D. Hertati, “Inovasi Program Aplikasi Surabaya Single Window Alfa Dalam Meningkatkan Pelayanan Perizinan Online Surabaya Nomor 5 Tahun 2013 Tentang Pedoman Pemanfaatan Teknologi Informasi dalam hal e-government , yang salah satunya adalah pelayanan perizinan dan non,” Soc. J. Ilmu Adm. Sos., vol. 11, no. 2, pp. 154–164, 2022, doi: 10.35724/sjias.v11i02.4885.
S. Mariano, “Penerapan E-Government Dalam Pelayanan Publik di Kabupaten Sidoarjo,” J. Magister Kebijak. Publik, vol. 1, no. 1, pp. 1–15, 2018.
J. W. Creswell, Research Design Pendekatan Metode Kualitatif, Kuantitatif, dan Campuran, IV; A. Faw. Yogyakarta: Pustaka Pelajar, 2019.
L. W. Neuman, Social Research Methods Qualitative and Quantitative Approaches (7th ed.). England: Pearson Education, 2014.
M. B. Miles, A. M. Huberman, and J. Saldaña, Qualitative Data Analysis: A Methods Sourcebook, 4th ed. USA: SAGE Publications Inc, 2019.
B. Kusumasari, W. A. Setianto, and L. L. Pang, “A Study on Digital Democracy Practice: Opportunities and Challenges of e-Health Implementation in Indonesia,” J. Ilmu Sos. dan Ilmu Polit., vol. 22, no. 1, p. 1, 2018, doi: 10.22146/jsp.28863.
Copyright (c) 2024 Ibnu Hadi Kusumo, Hendra Sukmana
This work is licensed under a Creative Commons Attribution 4.0 International License.
