EFFECTIVENESS OF THE CHILD IDENTITY CARD (KIA) PROGRAM IMPLEMENTATION AT THE EAST BARITO REGENCY POPULATION AND CIVIL REGISTRATION OFFICE

Objective: This study examines the effectiveness of implementing the Child Identity Card (Kartu Identitas Anak/KIA) program at the East Barito Regency Population and Civil Registration Office and identifies the factors influencing its performance. Method: A qualitative descriptive approach was employed, using observations, in-depth interviews, and documentation. Data were collected through purposive sampling involving 12 informants and analyzed through data reduction, data display, and conclusion drawing, with credibility ensured via triangulation, prolonged observation, and member checks. Results: The findings indicate that the KIA program has not been implemented effectively. Key shortcomings include limited and uneven socialization, inadequate facilities and infrastructure, low community participation, and the absence of systematic program evaluation. Program implementation remains focused mainly on school-based children, resulting in low overall KIA ownership and limited public understanding of its broader functions beyond administrative requirements. Novelty: This study contributes empirically by providing a comprehensive, indicator-based evaluation of KIA program effectiveness at the local government level, highlighting the critical role of institutional readiness, community engagement, and infrastructure adequacy in determining the success of child civil registration programs, thereby offering practical insights for improving public service delivery in population administration.